General price and booking information
Cancellation conditions for the winter season 2020/2021 in connection with Covid-19
With a direct booking, comfortably over the website, by mail or telephone you are definitely at an advantage!
You can convert the deposit already paid into a credit note, rebook free of charge or cancel free of charge,
if:
if:
- the highest travel warning level applies to the Salzburger Land
- the Corona traffic light for the Pinzgau region is set on red
- the borders are closed
- a ski operation in the region Saalbach Hinterglemm Leogang is not possible in consequence of Covid-19
- you fall ill with Covid-19 or have to put yourself into quarantine ordered by the authorities (presentation of a positive test result)
Whatever would be necessary, we solve this together on a direct way with you - personally and uncomplicated!
For all other eventualities the following general cancellation conditions apply:
Cancellation
Sounds unpleasant, it is for you as well as for us. It's a pity when rooms remain vacant, although others like to
would have come. On the other hand: Something can happen to anyone. Our request: Please inform us
in time. We ask for your understanding, if we have to charge cancellation fees according to the cancellation conditions of
Austrian hotel contract conditions:
up to 1 month before arrival date - no cancellation fee
up to 2 weeks before arrival - 40% of the total price
up to 1 week before the arrival day - 70% of the total price
in the last week as well as in case of no-show, late arrival or early departure 90% of the price
Hotel cancellation insurance
We would like to spare you the costs and trouble associated with a cancellation. Therefore we recommend
as a precaution, we offer you the Hotel Cancellation Plus or the extensive Hotel Cancellation Premium insurance
at the Europäische Reiseversicherung. This now also covers cases relating to Covid-19.
Arrival and departure
Your room is ready for occupancy at 15:00 on the day of arrival. Should you arrive after 19:00 o'clock, please inform us briefly.
On the day of departure the rooms are available until 11:00 am.
With the publication of the current price list all previous price lists lose their validity. Errors and changes
reserved. Otherwise, the relevant provisions of the Austrian Hotel Contract Conditions (ÖHVB) shall apply.
Place of performance is 5753 Saalbach, place of jurisdiction is Saalfelden.
Down payment
The rooms will be reserved by a deposit.
Bank details:
Raiffeisenbank Saalbach, A-5753 Saalbach, bank code 35052
Account number 11338
IBAN AT52 3505 2000 0001 1338
BIC RVSAAT2S052
Terms of payment
We accept Visa, Mastercard, EC bank card (Maestro).
Further Information
Adults as 3rd and 4th person: -20
Surcharges:
Single room up to € 10,00 on the double room price
Full board € 15,00 per day
Deduction room with breakfast: € 10,00
Dogs only on request € 20,00 per day without food